It’s All About the Human Touch

Our Concierges consistently demonstrate an unsurpassed knowledge of our community, and demand excellence of themselves when meeting the needs of you, our guests.

Do not hesitate, ask them to help you plan your trip in Montreal, organise a transfers, book a restaurant, and more…

Meet Our Concierges


Naïm Guessous   |  Concierge    
Tél. : 514-380-3442  |  1.877.861.5550  
Fax : 514.861.5288

concierge 2

Marcela P. Vasquez   |  Concierge    
Tél. : 514-380-3442  |  1.877.861.5550  
Fax : 514.861.5288


Tailored Services

Bonjour, my name is Mylène and I am the Clefs d’Or concierge at Hôtel Le Crystal. Throughout your stay, I am the person that will guide, inform, advise and cater every single need to accomplish the impossible for you. Friendly and attentive, with a solid tourist-based knowledge, I will make sure that you are enjoying your stay in every way.

Together with my team, we will find a solution to every guest’s requests.

  • Tourist information, reservations for guided tours
  • Directory of shopping destinations and boutiques
  • Special requests (babysitting, flowers, doctor on call etc.)
  • All types of reservations (restaurants, concert tickets, events, theatre etc.)
  • Transportation (limousine service, rental vehicule)
  • Personalized experience for all your family members, including your pets!
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