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Privacy Policy

Confidentiality and privacy of our guests
Hotel Le Crystal considers your privacy important. We treat your personal information submitted with great respect and we conform to the privacy policy of the hotel industry. Some information is requested in order to process your requests and allow you to participate in contests when accepted. We may, for example, ask you for your name, email address and mailing address. During your reservations, a credit card number with valid expiration date will be requested to process your request. Please note the following point (Collected Information) about our handling practices of your personal information to better understand the needs at the Hotel Le Crystal.

Collected information
Hotel Le Crystal collects information about each guest or its business to capture market demographic improve guest experience, allow the processing of pertinent sales reports and to create a personal profile (for personalization of guest’s experience). All collected information is used to provide Guests with appropriate services based on their requests and to identify possible improvements in Hotel Le Crystal’s services. 

All Online transactions are protected by THAWTE SSL Web Server Wildcard Certificates and their handling in our systems comply to the PCI DSS requirements.

Hotel Le Crystal participates in statistical studies whereby third parties obtain information in order to better study the market, understand and adapt to the needs of our customer base. These statistics do not contain any personal information that could identify a specific person or company. We collect personal information primarily for the purpose of sending promotional emails, notify winners of contests and answer your questions or suggestions. No personal information is disclosed outside Hotel Le Crystal and its affiliates, except as described herein. We do not sell information collected online to entities outside of the Hotel Le Crystal.

Hotel Le Crystal contracts suppliers to manage and maintain the activities of its website. These suppliers are obliged by contract and by law to maintain the confidentiality of your information and cannot use the information to their own advantage. All reasonable steps have been taken to ensure that Hotel Crystal’s affiliates or third parties do not use the information you provide for purposes other than those stated in this Privacy Policy at Hotel Le Crystal

Internet Site
Hotel Le Crystal may make use of user statistics to in the form of Cookies, to enhance the experience of our website visitors and the services offered by the website. Cookies used by the Hotel Le Crystal contain no identifying information and cannot profile the visitor’s system or collect data from their hard drive. Visitor’s identification, a series of numbers assigned during the first visit to Hotel Le Crystal’s website, provides no personal information such as names or other identifiable characters. The IP addresses (Internet Protocol) are used to analyze and monitor the movements of visitors and to better administer the site for the visitor’s needs. We guarantee to allay your concerns that IP addresses are not linked to personally identifiable information.

Hotel Le Crystal is not responsible for the use or inability to use these documents due to the interruption of services, defects, delays in operation or transmission, computer virus or line failure or system, even if Hotel Le Crystal is informed of the possibility of such damages, or losses of these expenses. Hyperlinks or website addresses provided by Hotel Le Crystal publications to other Internet resources are at your own risk. The content, accuracy, opinions expressed, links to other websites, links to software and resources are not investigated, verified, monitored or endorsed by the Hotel Le Crystal. Hotel Le Crystal will in no case be responsible for damages, direct, indirect, special, incidental, moral or consequential, loss of profits, opportunities, contracts, information, or expenses resulting from its website or other published documents which may result of a guest stay or guest experience at the hotel.

Links to Third Party Sites
Hotel Le Crystal is not responsible and absolutes itself in any way for other sites linked to its site or any information and their inclusion in it. These links are provided for reference only and none of them have been verified or reviewed by the Hotel Le Crystal. We have no control over these websites and are not responsible for their content.

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